Manufacturing and Spares


Challenge

  • Company delivers plants and products based on customer specific orders. Products are manufactured at company’s site or purchased from suppliers​
  • Relevant product information is scattered to multiple PLM/PDM systems or repositories ​
  • Manufacturing team needs to find order specific product information and transfer it to local ERP for manufacturing purposes​
  • Supply Chain Management team needs to find order specific product information and transfer it to local ERP for procurement purposes​​
  • Customer service needs to find right spare parts and issue correspondent order in local ERP​

Solution

  • ZoneViewer solution consolidates both active and legacy product information to user-friendly views​​
  • Manufacturing teams can review and download documentation remotely​
  • Supply Chain Management team can easily find right product specifications without involving Engineering​
  • Customer service can identify right spare parts either from PLM or from Digital Archive (legacy data)​

Benefits

  • All company’s sites share same product information
  • Co-operation between functions becomes easier with uniform product information ​
  • Local site teams can work independently with their local ERPs
  • Company wide security policy helps to control how different users groups access product data​
  • Logging of user operations helps to identify security policy violations​