Spare part data with easy access
Company delivers plants and products based on customer specific orders. Products are manufactured at company’s site or purchased from suppliers. Task of searching and sorting out the relevant spare parts for the customer can be challenging task.
Manufacturing team, Supply management and Customer service are all involved in spare part selling process. This requirement sets a high expectation for the user experience and usability of the used spare part application.
Zone Viewer solution implements own dedicated views over the data for each team. This helps teams to react fast to customer’s request and deliver the spare parts in time.
Zone Viewer brings the same product information to all company’s global sites and enables efficient co-operation between functions and sites. It is also possible to support local site teams with their local ERP business management systems and still have the view to the common product data. Access management is also easy to implement via Zone Viewer role-based access model. Traceability features keeps logs of every user action in the system which helps problem solving and increases security.